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Status Report Solutions

About Us

Status Report Solutions was created to be the high value, low cost, tech support alternative that your business is looking for. SRS runs a lean and highly trained staff with low overhead costs to operate, where the savings get passed on to you. With pricing for full coverage of all your hardware and software, to limited coverage for your select items, we’re guaranteed to support all your needs for the best price possible.

Our systems administrators can support a wide array of areas, including but not limited to:

 

  • Servers (installation, configuration, management)
  • Desktops and Laptops (Windows, OS X, Linux)
  • Phones and Tablets (Android, iOS, Windows)
  • Active directory and group policy management
  • Network Administration (routing, subnetting, switches, port forwarding and translation, vlans, Wireless AP management and configuration, DHCP, TCP/IP)
  • Diagnostics
  • BASH scripting, management, and deployment
  • Backup solutions: Windows, Carbonite, Asigra, Datto, VEAM
  • HTML and CSS
  • WordPress
  • Adobe Suite
  • Office Suite
  • Google Apps
  • Virtualization (VMware vSphere/ESXi and Hyper-V)
  • Network printers

Services

Computer and End-User Support

Reach out to our expert help desk specialists when you have an issue with your technology. We are always ready to assist, matching the same standards your own clients expect from you.

Server and Network Maintenance

Maintain server up-time, make sure that your business is running smoothly and efficiently. We provide support for many network capable products, including but not limited to; printers, scanners, phones, switches, routers, and cameras.

Malware and Security Protection

As online threats continue to rise, we will provide you with all the tools and systems necessary to keep your company safe. We will protect you from the ever growing list of dangers that you might come across.

24/7 IT Health Monitoring

People need to sleep, your systems do not. Our comprehensive maintenance software will monitor your systems while you are away and will alert us when something’s wrong.

IT Consulting

Obsolescence will hinder any business, we can help you prepare and plan for any upgrades or infrastructure changes that need to be done. We will review and research all equipment and vendors that will help you reach your goals.

E-Mail Management

Communication is an essential part of any business, we know how important it is for a company to have their email system properly managed. User management, password reset, and spam filtering are some of the services provide, amongst others.

Backups and Data Recovery

There is no worse feeling than losing all your hard work and data to a system or equipment error. We will have all your essential information backed up securely and recover anything lost as fast as we can so you can continue running your operations without a worry.

Vendor Relations

A reliable connection extends to more than just the products involved, when the issue is beyond the scope of our troubleshooting we will reach out to the vendor if it is a software or equipment problem. We will create a meaningful relationship with your vendors and suppliers.